IT TECHNICIAN

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IT TECHNICIAN

  • Location:

    Castleford

  • Job type:

    Permanent

  • Salary:

    £28000 to £45000

  • Contact:

    Kate Field-Elsey

  • Contact email:

    kayfieldelsey@firstchoice-uk.com

  • Contact phone:

    01924201155

  • Job ref:

    KATE3

  • Published:

    25 days ago

  • Expiry date:

    2024-03-06

​First Choice are recruiting for a colleague for our successful Castleford client, to provide IT Support for the business.

Duties to include:

  • Provide technical support and troubleshooting for hardware, software, and network issues Install, configure, and maintain computer systems and peripherals

  • Set up and manage user accounts and access rights

  • Respond to IT support tickets in a timely manner and resolve issues efficiently

  • Collaborate with team members to identify and implement solutions to improve IT systems and processes

  • Conduct regular maintenance tasks, such as system updates and backups

The candidate will require experience in the following key areas:

  • Virtualisation technologies (VMware / Hyper-V / Proxmox)

  • VoIP & cloud-based telephony technologies

  • Local and inter-site networking principles (switches / routers / firewalls / VLANs / subnetting)

  • Cloud based services (EG: Azure / M365)

  • Windows and Linux Desktop and Server, including Remote Desktop applications

  • Storage technologies (SAN) and database management (SQL / mySQL)

  • 1st / 2nd line support, with 3rd line support experience