Quality Systems Support

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Quality Systems Support

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  • Contact:

    Joanna Gornicka

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  • Published:

    7 months ago

  • Duration:

    4-6 weeks

  • Expiry date:


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Role: Quality Systems Support

Justification: To enable QA to become more pro-active, freeing up time taken for administrative duties to be more present in the factory.

Summary Responsibilities: Administrative support for the QAM and QSM.

Exclusions / Caveat: This role does not replace all administrative duties required of the QA Technicians, Co-ordinator and QA Supervisor though there may be scope to assist with some general day to day duties.

Reporting Structure: Reporting into the QSM.

Hours: Full time position 8:30am – 5pm.

Hourly rate:£11,00 - 12,00

Previous Experience: Administration, Basic Food safety / Quality knowledge desirable, Organisational Skills, Computer literate i.e. Excel, Word, PowerPoint, ability to obtain information dealing with different people and departments.

Base: Factory office with expectation to visit QA lab and factory when needed.


  • Assist with day to day QA e-mails relating to administrative requests i.e. COAs, updating contact details on customer accounts for COAs.

  • Submitting PRs and assisting with information gathering.

  • Raising POs and ordering lab supplies – as requested by QA Supervisor / co-ordinator

  • Updating pest control tracker and inspection reports with feedback (to be reviewed by QAM and/or QSM).

  • Taking minutes from meetings and issuing out meeting updates i.e. complaints meeting.

  • Writing responses to low risk customer complaints (to be reviewed by QAM and/or QSM).

  • Assisting to update document formats.

  • Entering environmental monitoring results onto spreadsheet after review by QA Co-ordinator and Supervisor.

  • General scanning, copying and filing duties.

  • Collating morning meeting data by 9:15am.

  • Responding to customer audit NCs (to be reviewed by QAM and/or QSM).

  • Marking QA induction / training question papers and generating certificates.

  • Collating monthly / annual KPIs as required by the QAM.

  • Submitting overtime sheets to payroll and agency timesheets