Customer Service Advisor

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Customer Service Advisor

  • Location:

    Dodworth

  • Sector:

    Office

  • Job type:

    Temporary

  • Salary:

    9.50

  • Contact:

    Joanna Gornicka

  • Contact email:

    joannagornicka@firstchoice-uk.com

  • Contact phone:

    01924 201155

  • Published:

    18 days ago

  • Expiry date:

    2022-06-09

  • Startdate:

    ASAP

​Role: Customer Service Advisors

Rate: £9.50 per hour

Location: Dodworth

Start Date: ASAP

Temporary long term - 37.5 hours per week

First Choice is actively recruiting for a number of Customer Service Advisors to join our reputable client based in the Dodworth area of Barnsley.

Key accountabilities:

· You will be first point of contact for the customer

· Answering inbound calls in a courteous and professional manner

  • Administrator support

  • Using our inhouse technology to manage the progression of orders to fulfilment for our customer

  • Resubmit any systems rejections

  • Raise and respond to any data

  • General query handling

  • Chasing results and any overdue orders

  • Processing credits and extra orders

  • Cancellation and expedite products ordered

For the role you will be able to demonstrate:

  • Previous customer service experience

  • Excellent communication skills both written and verbal

  • Administration experience with a high level attention to detail

  • PC literate

  • Previous Customer services experience

  • Good numeracy and written skills

  • Ability to work well in a team and independently

In return we offer:

  • A competitive hourly pay rate of £9.50

  • Weekly pay, every Friday

  • Free parking

  • Kitchen facilities

  • On going support from team leaders