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Office Administrator

OVERVIEW

Prepare termination letters, produce Gas/Electric/Water costings and contracts for Agents, answer telephone calls, send faxes, scan/copy documents, maintain filing system, request information from suppliers, update the database, deal with customer queries and other general office duties as and when required.

Ossett
£17k - £17500

Office Administrator

Ossett

Up to £17,500


SUMMARY

To be part of the office administration team, dealing direct with electric/gas and water suppliers, supply costings/contracts and any other related duties as and when required.

THE ROLE

·To maintain the Gas, Electric, Water and Leads files

·To contact prospective customers with the view to contracting them in respect of Gas/Electric/Water.

·To update details on the database

·To produce termination letters as required

·To answer telephone calls, take messages, send faxes and emails

·To request information from suppliers as advised by colleagues, including Agents

·To scan and copy documents, ensuring they are correctly filed both electronically and manually if necessary.

·To deal with tenders and quotes from suppliers, resulting in the preparation of costing spreadsheets/contracts for agents and clients.

·To assist in dealing with customer/supplier queries including objections/rejections, invoice/billing queries and COT’s.

·To assist other members of the team as and when required, with a view to learning more of their role and be able to help in times of holidays, sickness etc.


THE PERSON

Must have at least 1 years’ experience in working in a busy office

Fluent with Microsoft Word, Excel, Outlook and be able to work to tight deadlines.

Identify the minimum skills, knowledge and abilities required to competently perform the job duties.

Good communication skills, especially when dealing with customers, suppliers and agents on the phone, by email and in person.

Recruitment & Employment Confederation Investors in people Crime stoppers 0800 555 111 WACCL - Supporting Wakefield Districts Children & Young People Wakefield Works Halifax RLFC
 
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