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Transport Operator - Nights

An excellent opportunity exists within our clients Distribution site based in Wakefield for a Transport Operator to join the existing team. This role involves overseeing all aspects of the distribution and despatch process, including customer service and administration.

Stanley, Wakefield
£25,000 per annum

Are you a Transport Operator looking for new opportunities in the logistics industry?

25K Permanent

Nights - 6pm to 6am (4 on - for off) - 48hrs per week

Wakefield

An excellent opportunity exists within our clients Distribution site based in Wakefield for a Transport Operator to join the existing team. This role involves overseeing all aspects of the distribution and despatch process, including customer service and administration.

We are looking for colleagues who are looking for a career within Transport who are dedicated and forward thinking.

THE ROLE

Maintenance and Management of the Transport Management System (TMS).
Ensure effective and efficient use of driver and vehicle resources.
Ensuring customer requirements are administered in a timely, controlled and recorded manner.
Liaise, support and develop effective working relationships with internal and external customers and suppliers.
Promote effective and efficient standards of work, in order to comply with transport legislation, company policy and Health & Safety legislation.
Promotion and adherence to site policy and procedure.
Being aware and monitoring Driver hours, WTD rules.
Ensure all agency drivers are inducted correctly and Compliance is monitored.
Manage tachograph infringements to ensure full compliance.
Manage driver briefing / de-briefing
Query investigation and resolution.
Preparing and submitting various KPI reports.
Record, monitor & be proactive in achieving improved fuel efficiency and better MPG.
Cross functional interaction (Warehouse / Drivers or Contractors / Customers).
Undertake any other duties that are reasonably requested.
Participation in project work.
THE PERSON

Good knowledge of geography and distance/times to locations UK wide
Excellent IT skills
Good communication skills are essential with the ability to express empathy with customers
Excellent written and verbal skills are essential - very good standard of English
Experience resolving disputes in a fair and calm manner and be able to identify issues, which could potentially become problematic and avoid situations arising.
Report writing on Customer Service activity and proposed recommendations on how improvements could be made for the benefit of the company and its customers.
Planning or scheduling experience
Knowledge of Drivers Hours and WTD legislation.
Knowledge of Health & Safety.
Knowledge of transport systems.
Strong negotiating skills.
Ability to grasp new ideas, develop and assist in implementing better working practices and methods.

Recruitment & Employment Confederation Investors in people Crime stoppers 0800 555 111 WACCL - Supporting Wakefield Districts Children & Young People Wakefield Works Halifax RLFC
 
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