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Customer Response Advisor



Our client, based in Wakefield, are looking for 8 Customer Response Advisors on a temporary basis for the next 5 weeks to start on Monday! 

The role is to:

Contact clients within agreed service levels and provide advice and information on the claims procedure
Accurately assess claims for both liability and injury.
Provide an excellent level of client care, ensuring that the right client and business outcome is optimised and achieved.
Deal with personal injury compensation claims at the outset and be competent of procedures and timescales.
Call clients within agreed SLAs for each work provider.
Make outbound calls to new Legal Services clients and deal with incoming telephone enquires wherever possible. 
You will be working 39.5 hours per week. This could be anytime between 7am and 10pm Monday to Sunday. 

£7.83 per hour

Recruitment & Employment Confederation Investors in people Crime stoppers 0800 555 111 WACCL - Supporting Wakefield Districts Children & Young People Wakefield Works Halifax RLFC
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