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Customer Service Advisors

We have positions for long term temporary work with the possibility of fixed term contracts/perm positions in Morley to start in September.
Part time and Full Time shifts available.

Morley LS27 0WH
Full time shifts and Part time shifts available TRAINING – Will be for two full weeks: 1 week: 8:30am till 4:30pm, 2 week 8:30am till 5:00. There CANNOT be time taken off during training. SHIFTS

Customer Service Advisors - Morley LS27 0WH

Job Description:

• Answering inbound calls from customers in a courteous and professional manner with the aim of resolving the query at the first point of contact
• Making outbound calls to depots and couriers – NO SALES
• Dealing with customer complaints with empathy and understanding
• Updating customer/ordering information using a bespoke system (full training given)

What You’ll Need:

• Excellent telephone manner
• A genuine passion for helping customers
• PC literate
• Good numeracy and written skills
• Inbound call handling experience or face to face customer service experience

WAGE – £8,50 per hour


Recruitment & Employment Confederation Investors in people Crime stoppers 0800 555 111 WACCL - Supporting Wakefield Districts Children & Young People Wakefield Works Halifax RLFC
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