IT Support - First Line

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IT Support - First Line

  • Location:

    City and Borough of Wakefield

  • Job type:

    Permanent

  • Salary:

    £18 - £21

  • Contact:

    Heidi Wood

  • Contact email:

    heidiwood@firstchoice-uk.com

  • Contact phone:

    01924 201155

  • Job ref:

    HW/ITS/0121

  • Published:

    11 days ago

  • Expiry date:

    2021-02-04

  • Startdate:

    Jan/Feb 2021

FIRST LINE IT SUPPORT ADVISOR

£18 - £20K pa

Wakefield WF2

Our client is a leading IT solutions provider who are looking for a dedicated and ambitious person to join their existing team.

The Role:

·Taking 1stline calls – basic fault diagnostics and ticket issuing

·Familiar with Windows Operating systems. Windows 10

·Familiar with Server 2012/2016 although not essential if fast learner

·Basic understanding of networks 

·Experience with Servers

·Understanding of common technologies i.e. Active Directory, DHCP services, DNS Services, File Server, Databases, Powershell etc.

The Person:

·Excellent communication skills.

·Reliable. Must own a car

·Must be able to work in isolation at times and also be a keen team member.

·Motivation to complete the job in hand is key to this role.

·Must be smart in appearance as they will need to visit clients at times.

·Ambitious with a drive to increase their skill set and also desire to move up the technology ladder.