Customer Administrator

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Customer Administrator

  • Location:

    Dodworth

  • Sector:

    Office

  • Job type:

    Temporary

  • Salary:

    £9 to £9

  • Contact:

    Joanna Gornicka

  • Contact email:

    joannagornicka@firstchoice-uk.com

  • Contact phone:

    01924 201155

  • Job ref:

    JG/CSA/0920

  • Published:

    2 months ago

  • Duration:

    Temp to Perm

  • Expiry date:

    2020-11-30

  • Startdate:

    ASAP

​First Choice Recruitment is looking for Customer administrator to work in Dodworth.

Term to perm position

Hours: Monday to Friday 9am – 5:00pm (37,5hours per week)

£18.000 to start from

The role:

-       Using our in-house technology to manage the progression of orders to fulfilment for our customer

-       Re-submit any systems rejections

-       Raise and respond to any data

-       General query handling

-       Chasing results and any overdue orders

-       Processing credits and extra orders

-       Cancellation and expedite products ordered

 

-       You will have an in-depth knowledge of our suppliers, products and services

-       You will understand the varied tasks that are required specific to the supplier and product

-       You will understand how tasks affect the workflow of the customer order

-       You follow the required procedures with accuracy and attention to details

-       You will communicate with all internal and external contracts in a professional manner

-       You will have a professional and proactive attitude

-       You will understand the business values and expectations

The person:

-       2-3 years working in a process driven, product delivery role

-       Administration experience with a high level of attention to detail

-        Excellent telephone manner

-        A genuine passion for helping customers

-        PC literate

-        Handling experience or face to face customer service experience

-        Good numeracy and written skills