We are open for business and have lots of work available. If you are worried about Coronovirus then we are happy to undertake your interview via Face-Time or Skype.
Give us a call and we can set this up for you.
Working Hours:
• Monday to Friday 9am - 5pm - 37.5 hours per week.
The Role:
• Transferring data
• Administrator support
• Using our in-house technology to manage the progression of orders to fulfilment for our customer
• Re-submit any systems rejections
• Raise and respond to any data
• General query handling
• Chasing results and any overdue orders
• Processing credits and extra orders
• Cancellation and expedite products ordered
The Person:
• Driving license is essential
• 2-3 years working in a process driven, product delivery role
• Administration experience with a high level of attention to detail
• A genuine passion for helping customers
• Representable
• PC literate
• Handling experience or face to face customer service experience
• Good numeracy and written skills
• You will have an in-depth knowledge of our suppliers, products and services
• You will understand the varied tasks that are required specific to the supplier and product
• You will understand how tasks affect the workflow of the customer order
• You follow the required procedures with accuracy and attention to details
• You will communicate with all internal and external contracts in a professional manner
• You will have a professional and proactive attitude
• You will understand the business values and expectations
