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Parts Administator

Main responsibilities for the position include: following engineers' reports, issue quotes to customers, interface with service technicians and ensure their parts needs are being met, purchasing parts and accessories, receiving and processing customer orders, keeping records up to date and recording the movement of stock/parts.

Liaise with sales, operations, accounts and finance.

Main tasks of the job:

• Reading parts manuals and catalogues in order to determine prices and replacement parts
• Obtaining and comparing part prices from suppliers
• Raising repair quotes and sending them to customers
• Creating purchase orders
• Placing orders with suppliers accounting for customer purchase orders and warehouse demand
• Prioritizing orders for spare parts to deal with break downs
• Checking items, prices, delivery dates, quantities or supplier order confirmation
• Creating new parts and accessories records on the inbound system
• Ensure engineers are adequately supplied with all parts
• Notifying service team about back orders and delayed shipment
• Dealing with telephone and on-line part enquiries
• Ensure accurate identification of customer needs by means of parts catalogues and computerised stock lists
• Raising invoices and sales receipts
• Processing payments
• Preparing, packing and shipping orders by using couriers' systems
• Arrange return and replacement of the defective items under warranty, wrongly ordered or delivered items
• Submitting parts warranty claims
• Ensure stock levels are adequate but not excessive
• Answering phone calls and booking break downs
• Assisting sales team in determining accessories prices and availability
• Verifying receiving shipments by checking order against packing list at service administrator abscence
• Cover booking parts in when service administrator absent

This role is temp to perm

Salary - £7.60 an hour

Recruitment & Employment Confederation Investors in people Crime stoppers 0800 555 111 WACCL - Supporting Wakefield Districts Children & Young People Wakefield Works Halifax RLFC
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